FAQS

Brief or deeper trauma healing counseling for individuals, couples, families and teens.

EAP counseling (Optum and AETNA)

Counseling for children over 14yo provided with their caregiver’s participation. 

Many individuals claim they can untangle from their past & reconnect with their “self-at-best” when participating in counseling. Some pursue counseling to enhance their life/work performance. 

Some families report they are more able to move forward with their lives, understand each other better, and have more peace in their homes after actively participating in counseling. 

While there are many benefits available… everyone’s experience is different and there are no guarantees. In the meantime, we hope to support you in the process of rebuilding.

Individual 60-minute session:
$163 intake then $138 per regular session

Couples 60-minute session:
$183 intake then $173 per regular session.

Insurance clients pay co-pays and will be notified of any New Hope co-pays in advance through a Good Faith Estimate.

Yes,

New Hope currently accepts the following insurances:

United Healthcare (Optum)
Optum (Oscar) & Optum EAP
AETNA
Cigna & Cigna EAP
Highmark Blue Cross of Pennsylvania
Independence Blue Cross of Pennsylvania Capital Blue Cross Pennsylvania
Geisinger
Horizon Blue Cross and Blue Shield of New Jersey
Quest Behavioral Health
Oxford (Optum)
Carelon Behavioral Health
Providence Health Plan (soon)

It really depends.

If you are seeking relief from an ongoing life struggle, brief therapy is available (3-12 sessions).

If you are desiring to overcome long-term challenge areas, deep healing may take longer. 

Yes, EAP Counseling Services are offered for AETNA and Optum insurances. Pre-authorization is required.

No

Yes. At this time, only telehealth is available. 

– Abuse survivors
– ADHD
– Anger management
-Relationship struggles
– Codependancy
– Anxiety therapy
– Blended family issues
– College mental health
– Depression therapy
– Stress management
– Work performance blockages
– Divorce
– Family relational struggles
– Grief and loss counseling
– Life transitions
– Maternal mental health
– Bipolar disorder
– Psychological trauma
– Parenting child/adolescent challenges
– Trauma therapy
– PTSD treatment
– Racial identity
– Spirituality and faith
– Proactive wellness and self-care